Client Concierge

We are here for your questions

Whether you need routine pairing advice, tracking updates, or assistance with an order, our team responds within one business day.

Get in Touch

Direct assistance

Fill out the form for prompt support with your routine, shipments, or returns. We offer a straightforward 30-day return policy for unopened bottles in original packaging.

Parcel Journey

From our studio to your shelf

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Formulation dispatch

Tracking alert

Careful delivery

Orders are carefully prepared and dispatched from our California studio within 24 to 48 hours.

You receive real-time tracking updates straight to your inbox the moment your package departs.

Complimentary ground shipping arrives safely at your doorstep, ready for your daily routine.